About Ripple
Transforming global payments with blockchain technology
Key Highlights
- Over 300 financial institutions as customers
- $93 million raised from investors like Andreessen Horowitz
- Valuation exceeding $10 billion
- Headquartered in San Francisco, CA
Ripple Labs, Inc. is a San Francisco-based technology company that specializes in blockchain solutions and digital payment systems. Known for its RippleNet payment protocol, Ripple serves over 300 financial institutions, including Santander and American Express. With significant funding of $93 milli...
🎁 Benefits
Ripple offers competitive salaries, equity options, flexible remote work policies, generous PTO, and comprehensive health benefits, including parental...
🌟 Culture
Ripple fosters a culture of innovation and transparency, emphasizing a collaborative approach to solving complex financial challenges through blockcha...
Overview
Ripple is hiring a Customer Solutions Senior Manager to lead client solutions and collaborate with various departments. This role requires a strong customer-centric approach and experience in the digital asset industry.
Job Description
Who you are
You have a strong background in customer solutions management, ideally with over 5 years of experience in a similar role. You thrive in environments where customer centricity is paramount, and you possess excellent problem-solving skills that enable you to address client needs effectively. Your passion for the digital asset industry drives you to stay informed about the latest trends and innovations, allowing you to provide valuable insights to clients and your team.
You are a collaborative team player who enjoys working with cross-functional teams, including product, engineering, and integration departments. Your ability to communicate effectively with both technical and non-technical stakeholders ensures that you can bridge gaps and facilitate successful project outcomes. You are adaptable and can navigate the complexities of the financial technology landscape with ease.
What you'll do
In this role, you will be responsible for leading client solutions initiatives at Ripple, focusing on delivering enterprise solutions that meet the needs of financial institutions, businesses, and governments. You will work closely with various departments to ensure that client requirements are understood and addressed throughout the project lifecycle. Your role will involve managing client relationships, understanding their challenges, and providing tailored solutions that enhance their experience with Ripple's offerings.
You will also play a key role in identifying opportunities for improvement within the client solutions process, leveraging your insights to drive enhancements that benefit both clients and the organization. As a senior manager, you will mentor and guide junior team members, fostering a culture of collaboration and continuous learning within your team. Your contributions will directly impact Ripple's mission to improve the global financial system and create greater economic fairness.
What we offer
At Ripple, you will be part of a dynamic team that is dedicated to making a difference in the financial technology space. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work on innovative projects that have a real-world impact, all while being supported by a team that values collaboration and mutual success.
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