About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring a Senior ServiceNow Application Development Engineer to enhance IT service delivery through the ServiceNow platform. You'll collaborate with various teams to drive tooling and process improvements, requiring strong skills in scripting and process automation.
Job Description
Who you are
You have a strong background in application development, particularly with ServiceNow, and are passionate about optimizing IT services to enhance customer experiences. Your problem-solving skills are top-notch, allowing you to tackle complex challenges effectively. You are comfortable working on core application administration, creating workflows, and managing data. Your ability to communicate clearly with both technical and non-technical teams ensures that business cases are translated into scalable solutions. You thrive in a fast-paced environment and are adaptable to shifting priorities and technologies.
Desirable
Experience with IT service management and a deep understanding of the ServiceNow platform will set you apart. Familiarity with scripting languages and process automation tools is highly beneficial. You are innovative and eager to contribute to a team that values world-class service delivery.
What you'll do
As a Senior ServiceNow Application Development Engineer, you will lead the administration, maintenance, and development of the ServiceNow platform for OpsTech Solutions. Your role involves collaborating with various internal teams to drive tooling and process improvements, ensuring a high-quality customer experience. You will develop workflows and automate processes to enhance service delivery. Additionally, you will communicate system changes and enhancements to larger non-technical audiences, ensuring clarity and understanding across the organization. Your contributions will help set new standards in IT delivery, making a significant impact on customer satisfaction.
What we offer
Amazon provides a competitive salary range of $135,500.00 - $183,300.00 USD annually, along with comprehensive benefits including dental, vision, and mental health support. You will have access to a 401(k) matching program, paid time off, and parental leave. Join a team that is dedicated to innovation and excellence in IT service delivery, where your contributions will be valued and recognized.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Amazon.
Similar Jobs You Might Like
Based on your interests and this role
Service Reliability Engineer
Apple is hiring a Service Reliability Engineer to ensure the reliability and stability of their ServiceNow implementation. You'll work closely with developers and stakeholders to maintain the health and performance of the ServiceNow platform. This position requires 6+ years of experience in ServiceNow production support.
Application Developer
Uber is hiring a Senior Application Developer for the ServiceNow Platform to design and develop scalable solutions. You'll work with ServiceNow capabilities and AI to enhance workflows and improve efficiency. This role requires 4+ years of experience in ServiceNow development.