Systems Engineer • Mid-Level

Who you are

You have a solid background in systems engineering, with experience in troubleshooting and resolving complex issues in cloud infrastructure. Your expertise in Linux allows you to maintain and optimize software systems effectively, ensuring they run smoothly and efficiently. You are comfortable working with networking concepts, enabling you to identify and resolve connectivity issues that may arise. Your ability to communicate clearly and collaborate with cross-functional teams is essential, as you work closely with senior engineers to deliver high-quality results. You thrive in environments that require you to be a self-starter, adapting to changes and ambiguity while maintaining a customer-obsessed mindset. You are committed to operational excellence and continuously seek ways to automate manual processes to improve service delivery.

Desirable

Experience with AWS services and a strong understanding of operational best practices are highly desirable. Familiarity with automation tools and scripting languages will give you an edge in this role.

What you'll do

As a Systems Engineer at Amazon, you will spend your days operating and improving one of the largest software systems in the world. Your primary responsibility will be to dive deep into customer issues, analyzing metrics and trends to identify root causes and implement effective solutions. You will collaborate with senior engineers to enhance the reliability and efficiency of AWS services, ensuring that they meet the needs of customers across various industries. Your role will involve troubleshooting and innovating fixes for software systems, keeping them up-to-date and performing optimally. You will also provide data and metrics that help manage the capacity and efficiency of services, contributing to the overall success of the AWS infrastructure. Your commitment to customer satisfaction will drive you to understand pain points and find resolutions quickly and completely.

What we offer

At Amazon, we offer a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technology and collaborate with talented professionals in the field. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our commitment to operational excellence means you will be part of a team that strives to deliver the best results for our customers. We also provide support for workplace accommodations to ensure that all employees can thrive in their roles.