Technical Operations Engineer • Senior

Who you are

You have a strong background in technical operations with at least 5 years of experience in managing complex infrastructure systems — you've successfully delivered continuous process improvements and ramped new products in fast-paced environments. Your strategic thinking is complemented by your tactical execution skills, allowing you to navigate challenges effectively. You are adept at managing relationships with contract manufacturing partners and external rack integrators to ensure the highest quality products are delivered on time and at the lowest cost.

You thrive in collaborative environments, working alongside software, hardware, and network engineers, as well as supply chain specialists and operations managers — your ability to communicate effectively across diverse teams is one of your key strengths. You are committed to maintaining the highest standards for safety and security while optimizing operational costs. Your inclusive mindset allows you to welcome bold ideas and empower your team to take ownership of their projects.

Desirable

Experience with AWS infrastructure and a deep understanding of supply chain dynamics will set you apart — familiarity with contract manufacturing processes and product life-cycle management is highly desirable. You are comfortable working in a diverse team and are open to learning from others while sharing your expertise.

What you'll do

In this role, you will be responsible for overseeing the design, planning, delivery, and operation of AWS global infrastructure — your focus will be on ensuring that all AWS data centers operate smoothly and efficiently. You will actively manage relationships with contract manufacturing partners and external rack integrators, ensuring that products meet quality standards and are delivered on schedule. You will collaborate with cross-functional teams to develop suppliers and manage product life-cycle changes, driving continuous improvements in operational processes.

You will analyze operational data to identify areas for improvement and implement strategies that enhance efficiency and reduce costs — your insights will be crucial in maintaining AWS's reputation for reliability and innovation. You will also play a key role in fostering a culture of safety and security within the team, ensuring that all operations adhere to the highest standards.

What we offer

At Amazon, you will be part of a diverse and inclusive culture that values bold ideas and empowers you to take ownership of your work. You will have the opportunity to work on some of the most challenging problems in the industry, contributing to the continuous improvement of AWS infrastructure. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to provide the best cloud services to our customers while maintaining operational excellence.