About Tecovas
Heritage cowboy boots, redefined for modern shoppers
Key Highlights
- Over $105 million raised in Series B funding
- Headquartered in Austin, TX with 13 retail locations
- Boots made in a veteran factory in LΓ©on, Mexico
- 70% of sales come from outside Texas
Tecovas is a leading online retailer of cowboy boots, revolutionizing the heritage western brand experience. Headquartered in Austin, TX, Tecovas utilizes a direct-to-consumer model that allows them to offer high-quality boots made in LΓ©on, Mexico, at competitive prices. With over $105 million in fu...
π Benefits
Tecovas provides comprehensive health insurance covering 99% of premiums, 100% coverage for dental and vision for families, flexible PTO, paid parenta...
π Culture
Tecovas combines traditional craftsmanship with modern eCommerce, making high-quality cowboy boots accessible to a broader audience. The company value...
Overview
Tecovas is hiring a Store Training Specialist to elevate the talent of their retail stores. You'll provide hands-on training to enhance product knowledge and customer service skills. This role requires frequent travel and is based in Austin, TX.
Job Description
Who you are
You have a passion for training and developing talent in a retail environment β your experience in customer service and operational training has equipped you with the skills to elevate store teams effectively. You understand the importance of product knowledge and customer engagement, and you thrive on helping others improve their skills. Your ability to communicate clearly and motivate others makes you an ideal candidate for this role.
You are adaptable and willing to travel frequently β you understand that supporting multiple store locations is essential for the success of training initiatives. You are comfortable working with diverse teams and can tailor your training approach to meet the unique needs of each store. Your commitment to excellence in customer service aligns with Tecovas' mission to provide the best experience for their customers.
What you'll do
As a Store Training Specialist, you will travel between stores to provide hands-on training to new and existing team members. Your role will involve supporting new store openings and leading training sessions that focus on product knowledge, customer service, and operational skills. You will work closely with store teams to ensure they are equipped to deliver exceptional service and understand the product offerings thoroughly.
You will collaborate with the Senior Manager of Training to develop training materials and initiatives that align with Tecovas' goals. Your responsibilities will include facilitating training sessions, conducting assessments to measure skill development, and providing feedback to team members to help them grow. You will also be involved in product customization programs, ensuring that store teams are knowledgeable about the latest offerings and can assist customers effectively.
What we offer
Tecovas offers a supportive work environment where you can make a significant impact on the development of retail teams. You will have the opportunity to work closely with passionate individuals who share a commitment to quality and customer satisfaction. The role provides a chance to grow your skills in training and development while contributing to a brand that values its employees and customers alike.
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