Technical Account Manager • Mid-Level

Who you are

You have a strong background in distributed systems and machine learning, enabling you to effectively communicate complex technical concepts to customers. Your experience in customer-facing roles has honed your ability to advocate for user needs and drive product adoption. You are a scrappy executor who thrives in dynamic environments, capable of working independently while leading complex proof-of-value engagements. Your technical expertise allows you to demo products effectively and scope projects that align with customer goals.

You are passionate about democratizing technology and making distributed computing accessible to developers of all skill levels. You understand the challenges users face when adopting new technologies and are committed to ensuring their success. Your collaborative spirit enables you to work seamlessly with sales, product management, and engineering teams to shape product experiences that deliver real value.

What you'll do

As a Member of Technical Staff, Field Eng at Anyscale, you will be the technical face of the company, engaging directly with customers to understand their needs and challenges. You will lead the demonstration of our product, showcasing its capabilities and guiding users through the adoption process. Your role will involve scoping proof-of-value projects that highlight the benefits of using Anyscale and Ray, ensuring that customers achieve their desired outcomes.

You will collaborate closely with sales and product management to provide feedback from customer interactions, helping to shape the product roadmap and improve user experiences. Your insights will be invaluable in amplifying the voice of our customers within the organization. You will also have the opportunity to learn extensively about Ray and Anyscale's offerings, positioning yourself as a key resource for both customers and internal teams.

What we offer

At Anyscale, we are committed to building a diverse and inclusive workplace where every team member can thrive. We offer competitive compensation packages and opportunities for professional growth. You will be part of a mission-driven team that is transforming the landscape of distributed computing, making it easier for developers to scale their machine learning applications. Join us in our journey to disrupt the industry and empower developers worldwide.