Technical Account Manager • Mid-Level

Who you are

You have a strong background in distributed systems and machine learning, with a passion for making complex technologies accessible to users. Your experience in technical roles has equipped you with the skills to communicate effectively with both technical and non-technical stakeholders. You thrive in customer-facing situations, demonstrating a knack for understanding user needs and translating them into actionable insights. You are a scrappy executor, able to work independently and lead complex proof-of-value engagements with users adopting Anyscale and Ray. Your ability to demo products and scope projects ensures that users find success with our offerings.

Desirable

Experience with open-source projects, particularly in the machine learning space, is a plus. Familiarity with sales processes and product management will enhance your effectiveness in this role. You are eager to learn about Ray and Anyscale's product offerings, contributing to the go-to-market strategy as we disrupt the landscape of distributed applications.

What you'll do

As a Member of Technical Staff, Field Eng, you will be the technical face of Anyscale, advocating for our customers and ensuring they derive maximum value from our products. You will collaborate closely with sales, product management, and engineering teams to shape the user experience and drive customer success. Your responsibilities will include demoing our product, scoping proof-of-value projects, and amplifying the voice of our customers within the organization. You will play a crucial role in helping users navigate the complexities of distributed computing, ensuring they can scale their machine learning applications effectively. Your insights will help refine our product offerings and enhance customer engagement strategies.

What we offer

At Anyscale, you will be part of a mission-driven team focused on democratizing distributed computing. We offer a collaborative work environment where your contributions will directly impact our customers and the broader tech community. You will have opportunities for professional growth and development as you deepen your expertise in distributed systems and machine learning. Join us in shaping the future of scalable applications and making a difference in the world of technology.