About Assembled
Streamlining customer support with AI-driven solutions
Key Highlights
- Raised $70.7 million in Series A funding
- Serves clients like Zoom, GoFundMe, and Stripe
- Headquartered in San Francisco, CA
- Offers flexible work arrangements and home office credits
Assembled is a customer support workforce management platform headquartered in the Mission District of San Francisco, CA. The company has raised $70.7 million in Series A funding and serves notable clients such as Zoom, GoFundMe, and Stripe. Assembled's AI-powered software streamlines customer suppo...
🎁 Benefits
Assembled offers comprehensive insurance coverage, a 401(k) plan, and flexible work arrangements, including remote work options with a home office cre...
🌟 Culture
Assembled fosters a culture focused on digital transformation in customer support, emphasizing efficiency and innovation. The company is committed to ...
Growth Product Manager • Mid-Level
Overview
Assembled is hiring an AI Deployment Strategist to drive adoption and success for their new AI-based product within the customer support domain. You'll work closely with engineering and product teams to enhance customer satisfaction. This role requires a strong background in customer success and product management.
Job Description
Who you are
You have a strong background in customer success and product management, ideally with experience in AI or technology-driven products. You understand the importance of driving adoption and ensuring customer satisfaction, and you have a knack for building relationships with clients to understand their needs and challenges. You thrive in collaborative environments and enjoy working closely with engineering and product teams to deliver impactful solutions. Your analytical mindset allows you to assess product performance and identify areas for improvement, ensuring that customers derive maximum value from the product.
Desirable
Experience in a startup environment or with AI-based products is a plus. Familiarity with customer support operations and workforce management tools will help you hit the ground running. You are comfortable with data analysis and can leverage insights to inform product decisions and strategies.
What you'll do
As an AI Deployment Strategist at Assembled, you will be a pivotal member of the Assist team, focusing on driving the success of early customers using the new AI-based product. You will work closely with the product manager and engineering team to ensure that the product meets customer needs and expectations. Your role will involve onboarding new customers, providing training, and gathering feedback to continuously improve the product. You will analyze customer usage data to identify trends and opportunities for enhancing the product experience. Additionally, you will collaborate with marketing and sales teams to communicate the value of the product and support customer acquisition efforts.
What we offer
Assembled provides a supportive work environment with generous medical, dental, and vision benefits. You will enjoy paid company holidays, sick time, and unlimited time off, along with monthly credits for professional development and wellness. The company promotes a hybrid work model, allowing flexibility in your work location, and offers catered lunches and snacks in the San Francisco office. You will also have access to a 401(k) plan and paid parental leave, ensuring a well-rounded benefits package that supports your personal and professional growth.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Assembled.
Similar Jobs You Might Like
Based on your interests and this role
Ai Deployment Manager
OpenAI is hiring an AI Deployment Manager to deliver high-impact enablement and adoption services across their product suite. You'll work closely with customers to ensure effective use of AI technologies. This role requires experience in technical enablement and customer engagement.
Ai Strategist
Distyl AI is seeking an AI Strategist to lead customer engagements and drive project outcomes. You'll collaborate with engineers and researchers to solve critical problems for major enterprises. This role requires strong leadership and strategic thinking skills.
Ai Deployment Strategist
Dataiku is seeking an AI Deployment Strategist to support customers in their journey with the Dataiku platform. You'll work primarily in the financial services and insurance industries, utilizing skills in Python, R, SQL, and more. This role requires fluency in English and French.
Ai Engineer
OpenAI is hiring an AI Deployment Engineer to ensure the effective deployment of Generative AI applications. You'll work closely with customers to drive their AI adoption strategy and leverage OpenAI technologies. This role requires a solutions-oriented mindset and technical expertise.
Deployment Strategist
Mandolin is hiring a Deployment Strategist to lead customer implementations for cutting-edge therapeutics. You'll work closely with Sales and Product + Engineering teams to ensure seamless onboarding and delivery excellence. This role requires experience in SaaS platforms and strong communication skills.