
About Assembled
Streamlining customer support with AI-driven solutions
Key Highlights
- Raised $70.7 million in Series A funding
- Serves clients like Zoom, GoFundMe, and Stripe
- Headquartered in San Francisco, CA
- Offers flexible work arrangements and home office credits
Assembled is a customer support workforce management platform headquartered in the Mission District of San Francisco, CA. The company has raised $70.7 million in Series A funding and serves notable clients such as Zoom, GoFundMe, and Stripe. Assembled's AI-powered software streamlines customer suppo...
🎁 Benefits
Assembled offers comprehensive insurance coverage, a 401(k) plan, and flexible work arrangements, including remote work options with a home office cre...
🌟 Culture
Assembled fosters a culture focused on digital transformation in customer support, emphasizing efficiency and innovation. The company is committed to ...
Skills & Technologies
Overview
Assembled is hiring a Software Engineer to develop AI-driven features for their customer support platform. You'll work with technologies like Java and Python to enhance automation and efficiency. This position requires experience in AI and machine learning.
Job Description
Who you are
You have a strong background in software engineering, particularly in developing AI-driven applications. With experience in Java and Python, you understand how to build scalable and efficient systems that enhance user experience. You are familiar with machine learning concepts and have a passion for leveraging technology to solve real-world problems. Your problem-solving skills are complemented by your ability to work collaboratively in a team environment, where you can share knowledge and learn from others. You thrive in a dynamic setting and are excited about the opportunity to contribute to innovative projects that make a difference in customer support.
What you'll do
As a Software Engineer on the Assist Team, you will be responsible for building foundational new features that enhance the efficiency of customer support teams. You will develop product features from the ground up, focusing on creating AI-driven responses to support inquiries. Your role will involve collaborating closely with product managers and designers to ensure that the features you build meet user needs and improve overall satisfaction. You will also engage in code reviews and contribute to the team's best practices, ensuring high-quality software delivery. Additionally, you will have the opportunity to mentor junior engineers, helping them grow their skills and advance their careers.
What we offer
At Assembled, we provide generous medical, dental, and vision benefits, along with paid company holidays and unlimited time off. You will receive monthly credits for professional development and wellness initiatives. Our hybrid work model allows for flexibility, and you will enjoy catered lunches and snacks in our San Francisco office. We also offer a 401(k) plan enrollment and paid parental leave, ensuring that you have the support you need both personally and professionally.
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