Assembled

About Assembled

Streamlining customer support with AI-driven solutions

🏢 Tech👥 101-200 employees📅 Founded 2018📍 Mission District, San Francisco, CA💰 $70.7m3.5
B2BEnterpriseInternal toolsDeep TechCommunicationCustomer service

Key Highlights

  • Raised $70.7 million in Series A funding
  • Serves clients like Zoom, GoFundMe, and Stripe
  • Headquartered in San Francisco, CA
  • Offers flexible work arrangements and home office credits

Assembled is a customer support workforce management platform headquartered in the Mission District of San Francisco, CA. The company has raised $70.7 million in Series A funding and serves notable clients such as Zoom, GoFundMe, and Stripe. Assembled's AI-powered software streamlines customer suppo...

🎁 Benefits

Assembled offers comprehensive insurance coverage, a 401(k) plan, and flexible work arrangements, including remote work options with a home office cre...

🌟 Culture

Assembled fosters a culture focused on digital transformation in customer support, emphasizing efficiency and innovation. The company is committed to ...

Overview

Assembled is hiring a Software Engineer to develop AI-driven features for their customer support platform. You'll work with technologies like Java and Python to enhance automation and efficiency. This position requires experience in AI and machine learning.

Job Description

Who you are

You have a strong background in software engineering, particularly in developing AI-driven applications. With experience in Java and Python, you understand how to build scalable and efficient systems that enhance user experience. You are familiar with machine learning concepts and have a passion for leveraging technology to solve real-world problems. Your problem-solving skills are complemented by your ability to work collaboratively in a team environment, where you can share knowledge and learn from others. You thrive in a dynamic setting and are excited about the opportunity to contribute to innovative projects that make a difference in customer support.

What you'll do

As a Software Engineer on the Assist Team, you will be responsible for building foundational new features that enhance the efficiency of customer support teams. You will develop product features from the ground up, focusing on creating AI-driven responses to support inquiries. Your role will involve collaborating closely with product managers and designers to ensure that the features you build meet user needs and improve overall satisfaction. You will also engage in code reviews and contribute to the team's best practices, ensuring high-quality software delivery. Additionally, you will have the opportunity to mentor junior engineers, helping them grow their skills and advance their careers.

What we offer

At Assembled, we provide generous medical, dental, and vision benefits, along with paid company holidays and unlimited time off. You will receive monthly credits for professional development and wellness initiatives. Our hybrid work model allows for flexibility, and you will enjoy catered lunches and snacks in our San Francisco office. We also offer a 401(k) plan enrollment and paid parental leave, ensuring that you have the support you need both personally and professionally.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Assembled.

Similar Jobs You Might Like

Based on your interests and this role

Hightouch

Ai Engineer

Hightouch📍 North America - Remote

Hightouch is seeking an AI Engineer to develop innovative AI agents that enhance marketing workflows. You'll work with technologies like Python and Machine Learning to create impactful solutions. This role requires a strong understanding of AI applications and data integration.

🏠 RemoteMid-Level
2w ago
Shepherd

Software Engineering

Shepherd📍 San Francisco - On-Site

Shepherd is hiring a Software Engineer for their AI Product + Agents team to help transform commercial Property & Casualty insurance. You'll work on building a smart risk platform, focusing on technical excellence and customer impact.

🏛️ On-SiteMid-Level
5 months ago
Benchling

Software Engineering

Benchling📍 San Francisco - On-Site

Benchling is hiring a Software Engineer to build AI agents that automate scientific work. You'll work with technologies like Java and Python to enhance research and development processes. This position requires experience in software engineering and a passion for biotechnology.

🏛️ On-Site
1 month ago
Sendbird

Ai Engineer

Sendbird📍 Seoul

Sendbird is seeking a Senior AI Engineer to lead initiatives across their AI Agent platform. You'll focus on developing core AI/ML agent logic and orchestration, utilizing skills in prompt engineering and A/B testing. This role requires deep experience in AI-powered systems.

Senior
2d ago
Decagon

Software Engineering

Decagon📍 San Francisco - On-Site

Decagon is hiring a Senior Software Engineer for their Agent Development team to build tools that empower customers to create and optimize AI agents. You'll work with technologies like Java, JavaScript, and Python. This position requires experience in machine learning and asynchronous programming.

🏛️ On-SiteSenior
2w ago