About AvePoint
Empowering organizations to manage Microsoft 365 data securely
Key Highlights
- Over 16,000 customers including the UN and U.S. Department of Defense
- Headquartered in Jersey City, New Jersey
- Raised over $200 million in funding
- Approximately 1,300 employees worldwide
AvePoint is the largest independent software vendor of SaaS solutions for Microsoft 365, specializing in data migration, management, and protection. Headquartered in Jersey City, New Jersey, AvePoint serves over 16,000 customers globally, including organizations like the United Nations and the U.S. ...
🎁 Benefits
AvePoint offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and a comprehensive health benefits package....
🌟 Culture
AvePoint fosters a culture of innovation and collaboration, emphasizing a strong commitment to customer success and employee well-being. The company v...
Skills & Technologies
Overview
AvePoint is hiring an IT Administrator to support users with IT-related tasks in London. You'll engage with clients and maintain desktop, server, network, and cloud infrastructure. This role requires hands-on troubleshooting and configuration skills.
Job Description
Who you are
You are an IT Administrator with a passion for technology and a knack for solving problems. You have experience in providing IT support, particularly in diagnosing and resolving desktop issues, and you enjoy engaging with clients to help them overcome their IT challenges. Your ability to communicate technical information clearly and effectively makes you a valuable asset to any team. You are comfortable working in a collaborative environment and are eager to learn and grow in your role.
You have a foundational understanding of both hardware and software systems, and you are familiar with common operating systems such as Windows and Linux. Your troubleshooting skills allow you to quickly identify issues and implement effective solutions. You thrive in a role where you can wear many hats, from fixing desktop problems to planning and installing critical business systems.
What you'll do
As an IT Administrator at AvePoint, you will be responsible for providing 1st and 2nd line support to local and global offices. You will investigate and diagnose desktop problems, provision new users and computers, and troubleshoot server and network issues. Your role will involve installing and configuring computer hardware, operating systems, and applications, ensuring that all systems are running smoothly and efficiently.
You will also be tasked with making recommendations for improving the company's IT systems, carrying out routine configuration and installation of IT solutions, and providing remote support to staff and clients. Your hands-on approach will be essential in maintaining the integrity of our IT infrastructure and ensuring that users receive the support they need in a timely manner.
What we offer
At AvePoint, we value diversity and are committed to creating an inclusive environment for all employees. We offer competitive compensation and opportunities for professional development. You will be part of a global IT team, gaining exposure to various IT challenges and solutions across different regions. Join us in making a difference in the IT landscape while supporting our users and enhancing their experience with technology.
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