It Support • Mid-Level

Who you are

You have a strong background in IT infrastructure, with experience in implementing and maintaining application services that meet business needs. You thrive on challenges and are passionate about driving digital transformation in organizations. Your technical expertise includes working with cloud platforms like AWS and Azure, and you are comfortable managing Linux environments. You understand the importance of aligning IT services with industry standards and best practices, ensuring that the infrastructure is robust and secure.

You possess excellent communication skills, allowing you to engage effectively with stakeholders to translate business requirements into technical solutions. You are a team player who values collaboration and is eager to contribute to a culture of agility and teamwork. Your problem-solving abilities enable you to tackle complex issues and find innovative solutions that enhance operational efficiency.

What you'll do

As an IT Infrastructure Engineer at AvePoint, you will be responsible for the implementation, operation, and maintenance of application infrastructure services. You will engage with stakeholders to understand their needs and translate those into effective infrastructure designs. Your role will involve ensuring that the services you provide meet application requirements and align with best practices in the industry. You will also be tasked with monitoring and optimizing the performance of the infrastructure, ensuring reliability and security.

You will collaborate with cross-functional teams to support public sector organizations in achieving their IT digitization strategies. This includes working closely with project managers, developers, and other IT professionals to ensure that infrastructure solutions are integrated seamlessly into existing systems. You will also be involved in troubleshooting and resolving any issues that arise, providing support to users and ensuring that services are delivered efficiently.

What we offer

At AvePoint, we are committed to investing in our people and fostering a culture that empowers you to shape your career. You will have the opportunity to work with cutting-edge technology and make a significant impact in the digital transformation of public sector organizations. We offer a collaborative work environment where you can bring your whole self to work and feel a sense of belonging. Join us and unleash your potential in a role that is both challenging and rewarding.