About Binance
The cryptocurrency exchange platform for traders worldwide
Key Highlights
- Processes over 1.4 million orders per second
- Headquartered in Malta with 1001+ employees
- $2 billion growth equity funding raised in 2025
- Access to hundreds of digital currency pairs
Binance is a leading cryptocurrency exchange platform headquartered in Malta, processing over 1.4 million orders per second. With access to hundreds of digital currency pairs and some of the lowest trading costs in the industry, Binance has attracted a diverse user base, including both enthusiasts a...
🎁 Benefits
Binance offers competitive salaries with the option to be paid in cryptocurrency, comprehensive health insurance, and flexible working hours. Employee...
🌟 Culture
Binance fosters a fast-paced culture focused on security and execution speed, making it a top choice for cryptocurrency traders. The company values in...
Overview
Binance is hiring a Trading Support Specialist for their VIP & Institutional team in Taipei. You'll provide top-tier services to influential players in the crypto industry. This role requires experience in trading support and client management.
Job Description
Who you are
You have experience in trading support, ideally within the cryptocurrency or financial services sector — you understand the nuances of working with VIP clients and institutions, and you thrive in fast-paced environments where precision and attention to detail are paramount. Your strong communication skills enable you to effectively liaise with clients and internal teams, ensuring that all inquiries are addressed promptly and accurately.
You are familiar with the cryptocurrency market and have a solid understanding of trading mechanisms — your ability to analyze market trends and provide insights will be invaluable in assisting clients with their trading strategies. You are adept at problem-solving and can think on your feet, ensuring that you can handle any challenges that arise with professionalism and efficiency.
What you'll do
As a Trading Support Specialist, you will be the first point of contact for VIP clients and institutional partners, providing them with exceptional support and guidance. You will assist clients with their trading inquiries, ensuring they have a seamless experience on the Binance platform. Your role will involve troubleshooting issues, providing solutions, and escalating matters as necessary to ensure client satisfaction.
You will collaborate closely with various teams within Binance, including trading, compliance, and technical support, to ensure that client needs are met and that any issues are resolved quickly. Your insights into client feedback will help shape the services offered to VIP clients, ensuring that Binance remains a leader in the cryptocurrency exchange space.
What we offer
At Binance, you will be part of a dynamic team that is at the forefront of the cryptocurrency revolution. We offer competitive compensation and the opportunity to work in a fast-paced, innovative environment. You will have the chance to grow your career within a leading global blockchain ecosystem, contributing to the advancement of financial access for people around the world.
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