Relationship Manager • Mid-Level

Who you are

You have experience in relationship management, ideally within the financial services or payments industry — you understand the unique challenges and opportunities that merchants face in today's market. You possess strong communication skills and can effectively collaborate with cross-functional teams to drive results. You are data-driven and can analyze portfolio performance to identify growth opportunities for merchants. You thrive in a fast-paced environment and are motivated by achieving extraordinary outcomes for your clients.

What you'll do

As a Relationship Manager at Block, you will be responsible for managing a multi-million GPV portfolio of UK merchants. You will work closely with the Head of Relationship Management to understand the specific needs of your merchants and develop strategies to promote their long-term success with Clearpay. Your role will involve analyzing portfolio performance and identifying opportunities for growth, ensuring that merchants are leveraging the Clearpay product effectively. You will collaborate with product, sales, and marketing teams to address challenges and create tailored solutions for your merchants. Your success will be measured by the growth and retention of your merchant portfolio, and you will play a key role in driving the overall success of Clearpay in the UK market.

What we offer

At Block, we offer a dynamic work environment where you can grow your career alongside some of the brightest minds in the industry. We believe in empowering our employees to take ownership of their work and contribute to our mission of transforming the way customers manage their spending. You will have the opportunity to work remotely while being part of a high-performing team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need to succeed.