Product Design Director • Lead

Who you are

You have a strong background in product design, with over 8 years of experience leading design teams and driving product vision. Your expertise lies in creating user-centered designs that enhance the customer experience, particularly in the food and beverage sector. You understand the complexities of the restaurant industry and have a proven track record of delivering innovative solutions that meet the needs of diverse stakeholders.

You possess excellent leadership skills, having successfully managed cross-functional teams and collaborated with product managers, engineers, and marketing professionals. You are adept at fostering a creative environment that encourages collaboration and innovation, ensuring that your team is motivated and aligned with the company's goals.

Your design process is data-driven, and you are skilled in utilizing user research and analytics to inform your design decisions. You have experience with various design tools and methodologies, allowing you to adapt to different project requirements and timelines. You are passionate about mentoring junior designers and helping them grow in their careers.

Desirable

Experience in the food and beverage industry is a plus, as is familiarity with omnichannel solutions and integrated payment systems. You are comfortable working in a fast-paced environment and can pivot quickly in response to changing market demands.

What you'll do

As the Product Design Director for Block's Food & Beverage team, you will lead the design strategy for our suite of products aimed at helping restaurant owners and operators thrive in a competitive landscape. You will oversee the entire design process, from ideation to implementation, ensuring that our solutions are user-friendly and meet the needs of our customers.

You will collaborate closely with product managers to define product requirements and prioritize features based on user feedback and market trends. Your role will involve conducting user research, usability testing, and analyzing data to inform design decisions and improve the overall user experience.

You will also be responsible for building and mentoring a high-performing design team, providing guidance and support to ensure that design standards are met and that team members are continuously developing their skills. You will advocate for design thinking within the organization, promoting a culture of innovation and user-centricity.

What we offer

At Block, we offer a dynamic work environment where creativity and collaboration are valued. You will have the opportunity to work on impactful projects that shape the future of commerce in the food and beverage industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower sellers and transform the way they do business.