About CarTrawler
Empowering travel brands with mobility solutions
Key Highlights
- Headquartered in Farranboley, Dublin, Ireland
- $117 million in funding to support growth
- Partners with major brands like United Airlines and Uber
- 201-500 employees with a focus on diversity and inclusion
CarTrawler is a leading B2B marketplace for car rental and mobility solutions, headquartered in Farranboley, Dublin, Ireland. The company partners with major travel brands like United Airlines, easyJet, and Uber to enhance customer experiences and drive revenue. With $117 million in funding, CarTraw...
🎁 Benefits
Employees enjoy 25 days of annual leave plus company days, a hybrid working model, and unique perks like 'Friday Unplugged' for mental health. Additio...
🌟 Culture
CarTrawler fosters a culture of innovation and adaptability, focusing on building strong partnerships within the travel industry. The company emphasiz...
Overview
CarTrawler is hiring a CRM Specialist to enhance customer relationships and improve engagement strategies. You'll work in a dynamic travel tech environment in Dublin, focusing on customer relationship management.
Job Description
Who you are
You have a strong background in customer relationship management, ideally with experience in the travel or tech industries. You understand the importance of data-driven strategies and have a knack for enhancing customer engagement through innovative solutions. Your collaborative spirit allows you to work effectively with cross-functional teams, ensuring that every idea counts and contributes to the overall success of the company.
You are curious and eager to learn, always looking for ways to improve processes and customer experiences. Your communication skills are top-notch, enabling you to articulate ideas clearly and build strong relationships with both customers and colleagues. You thrive in a culture that values collaboration and creativity, where every journey matters.
What you'll do
As a CRM Specialist at CarTrawler, you will be responsible for developing and implementing strategies that enhance customer relationships and drive engagement. You will analyze customer data to identify trends and insights that can inform marketing strategies and improve customer satisfaction. Collaborating with various teams, you will ensure that customer feedback is integrated into product development and service enhancements.
You will also work on optimizing CRM tools and processes, ensuring that the team has the resources needed to effectively manage customer interactions. Your role will involve monitoring the effectiveness of CRM initiatives and making recommendations for improvements based on data analysis. You will play a key role in fostering a customer-centric culture within the organization, where every team member understands the importance of customer relationships.
What we offer
At CarTrawler, you will be part of a vibrant team that is passionate about making travel smoother for millions worldwide. We offer a collaborative work environment where your ideas are valued and encouraged. You will have opportunities for professional growth and development, as well as the chance to make a real impact in the travel tech industry. Join us and help shape the future of travel technology.
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