Crm Manager • Mid-Level

Who you are

You are a data-driven and detail-oriented CRM Specialist with a strong background in optimizing customer engagement through strategic initiatives. You possess excellent communication skills and are highly analytical, ensuring high-quality interactions with over 1.5 million customers. Your technical proficiency allows you to effectively manage and enhance the CRM environment, driving business growth and customer satisfaction.

You have experience in developing and executing marketing and transactional campaigns using CRM systems. Your ability to leverage customer data for segmentation strategies maximizes relevance and impact, ensuring that communications resonate with the target audience. You thrive in collaborative environments, working cross-functionally to achieve common goals.

What you'll do

In this role, you will be responsible for developing and executing various marketing and transactional campaigns using the CRM system. You will leverage customer data to create effective segmentation strategies that enhance engagement and drive business results. Your focus will be on ensuring effective communication with customers, maintaining the overall health of the CRM environment, and optimizing customer journeys.

You will collaborate with the marketing team to design targeted campaigns that align with business objectives. Your analytical skills will be crucial in measuring the effectiveness of campaigns and making data-driven decisions to improve future initiatives. You will also be involved in maintaining customer data integrity and ensuring compliance with data protection regulations.

What we offer

At Bitvavo, you will be part of a dynamic team that is at the forefront of the digital assets trading platform. We offer a collaborative work environment where your contributions will directly impact our mission to make digital assets accessible for everyone. You will have opportunities for professional growth and development, working alongside talented individuals who are passionate about innovation in the financial technology space. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.