About Carvana
The online car buying experience redefined
Key Highlights
- Public company (NYSE: CVNA) with a $2.5B valuation
- Sold over 1 million vehicles since inception
- Operates in 300+ markets across the U.S.
- Headquartered in Tempe, Arizona
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
π Benefits
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
π Culture
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Overview
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community involvement. This role requires at least 2 years of customer-facing experience.
Job Description
Who you are
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with a diverse range of individuals. You are adaptable and willing to work flexible hours, including weekends, to meet the needs of the business. You understand the importance of teamwork and are eager to contribute to a positive work culture. You are committed to personal growth and are excited about the opportunities for advancement within the company.
What you'll do
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, resolving issues, and providing information about our services. You will also participate in community events, helping to reintroduce happiness into the car-buying process. Your performance will be key to unlocking your earning potential, with opportunities for pay increases based on your contributions and success in the role. You will work closely with your team to create a positive environment and support each other in achieving shared goals.
What we offer
Carvana offers a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can expect to progress in your earnings within a short timeframe, with potential increases every 90 days through our performance-based Careers Not Jobs program. We invest in our team membersβ success because when you grow, we grow. You will have access to various benefits and perks designed to support your career development and well-being. Join us in making a difference in the automotive retail industry and enjoy a fulfilling career with Carvana.
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