Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are enthusiastic about providing exceptional service. You are self-motivated and enjoy working as part of a team, representing a dynamic brand in various ways. You possess a valid driver's license and are able to read, write, speak, and understand English. You are ready to embrace the 'Hauler-Life' and contribute to reintroducing happiness into the car-buying process.

Desirable

Experience in a fast-paced environment is a plus, as is a passion for customer service and community involvement. You are adaptable and willing to work flexible hours, including weekends and holidays, to meet the needs of the business.

What you'll do

As a Customer Delivery Driver at Carvana, you will be responsible for delivering vehicles directly to customers' homes, ensuring a seamless and memorable experience. You will engage with customers during the delivery process, answering any questions they may have and ensuring their satisfaction. You will also have the opportunity to assist in running one of our Vending Machines in select locations, further enhancing the customer experience. Your role will involve working closely with other team members to maintain high standards of service and operational efficiency.

You will be expected to represent Carvana's brand positively in the community, participating in local events and initiatives that promote our mission. Your commitment to customer happiness will be key in building lasting relationships with our clients. You will also be responsible for maintaining the cleanliness and functionality of the delivery vehicles, ensuring they are always ready for use.

What we offer

Carvana offers competitive benefits, including medical, dental, and vision coverage, as well as a matching 401k plan. You will have the opportunity to increase your hourly compensation by $0.50 every three months based on performance, reflecting our commitment to rewarding hard work and dedication. Additionally, we provide unique perks such as student loan payment assistance, discounts on vehicles, and benefits for your pets. Join us in creating a positive impact in the car-buying experience and enjoy a fulfilling career with growth opportunities.