About Carvana
The online car buying experience redefined
Key Highlights
- Public company (NYSE: CVNA) with a $2.5B valuation
- Sold over 1 million vehicles since inception
- Operates in 300+ markets across the U.S.
- Headquartered in Tempe, Arizona
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
🎁 Benefits
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
🌟 Culture
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Overview
Carvana is hiring a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.
Job Description
Who you are
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with diverse individuals and understand their needs. You are adaptable and ready to work flexible hours, including weekends, to meet customer demands. You possess a valid driver's license and are comfortable driving as part of your role. You are eager to grow your career in a dynamic company that values its employees.
What you'll do
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a positive experience from start to finish. Your role will involve addressing customer inquiries, resolving issues, and providing information about our services. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your performance will be recognized through a structured career growth program, allowing you to increase your earnings based on your contributions.
What we offer
Carvana offers a competitive starting hourly rate of $22/hr, with opportunities for significant growth based on performance. You can expect to progress in your earnings within a short timeframe, with potential increases every 90 days. We invest in our team members' success, providing a supportive environment where you can thrive. Additionally, you will enjoy benefits and perks that contribute to your overall well-being and job satisfaction. Join us in transforming the car-buying experience and making a positive impact in our communities.
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