Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience, demonstrating your ability to connect with customers and provide exceptional service. Your enthusiasm for delivering happiness is evident in your interactions, whether on the driveway or within the community. You are adaptable and ready to work flexible hours, including weekends, to meet the needs of our customers. You possess a valid driver's license and can communicate effectively in English, ensuring clarity in all customer interactions.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will play a crucial role in reintroducing happiness into the car-buying process. Your responsibilities will include engaging with customers during vehicle deliveries, ensuring they have a positive experience from start to finish. You will also participate in local community events, representing Carvana and building relationships that enhance our brand presence. Your commitment to customer satisfaction will be key as you work to resolve any issues that arise during the delivery process, ensuring that every customer feels valued and appreciated.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $19/hr within your first year. We believe in investing in our team members' success, providing a supportive environment where you can thrive. Additionally, we offer performance-based incentive programs that may further enhance your earnings. Join us in creating a positive impact in the automotive retail industry while enjoying a fulfilling career path.