Customer Support • Entry-Level

Who you are

You have at least 2 years of customer-facing experience, demonstrating your ability to connect with people and provide exceptional service. You understand the importance of customer satisfaction and are eager to contribute to a positive car-buying experience. You are available to work flexible hours, including weekends, and are ready to embrace the 'Hauler-Life' culture at Carvana. You possess a valid driver's license and are at least 21 years of age, ensuring you can fulfill the role's requirements effectively.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers as they navigate the car-buying process. Your responsibilities will include engaging with customers on the driveway, answering their questions, and ensuring they have a seamless experience. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying experience. Your role will require you to be adaptable, as you will work various shifts, including mornings and evenings, to meet customer needs.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for growth based on performance. You can expect to see your pay increase within a short timeframe, with potential earnings reaching up to $22/hr in your first year through our performance-based Careers Not Jobs program. We believe in investing in our team members' success, providing various benefits and incentives to support your growth and development within the company. Join us in transforming the car-buying experience and making a positive impact in the community.