Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are strong, allowing you to connect with diverse individuals and build rapport quickly. You are adaptable and can handle various situations with a positive attitude, always aiming to bring happiness to the car-buying process. You understand the importance of teamwork and are eager to contribute to a collaborative environment.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers both on-site and in the community, ensuring they have a positive experience from start to finish. Your responsibilities will include answering customer inquiries, assisting with vehicle deliveries, and addressing any concerns that may arise. You will work closely with your team to maintain high standards of service and contribute to the overall success of the company. Your role will also involve participating in community events to promote Carvana and its mission of reintroducing happiness into the car-buying process.

What we offer

Carvana offers a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe, progressing from $19/hr to $22.25/hr in your first year through our performance-based Careers Not Jobs program. We continually invest in our team members’ success because when our team members grow, we grow. You will also enjoy a rotating schedule that allows for flexibility in your work-life balance, with days off rotating between weekdays and weekends. Join us and be part of a team that values your contributions and supports your career growth.