Customer Operations • Entry-Level

Who you are

You are someone who thrives in a collaborative environment and is always willing to go above and beyond to assist others. Your approachable nature makes you a go-to person for resolving application issues, whether they are simple queries from end users or more complex challenges that require collaboration with engineers and product owners. You understand the importance of being proactive and are driven to help improve the applications that support the business needs of the Supply Chain team.

You possess a strong desire to learn quickly and adapt to the fast-paced environment at Carvana. You are excited about the opportunity to take on meaningful challenges and contribute to the innovative approach Carvana takes in the automotive retail space. Your ability to communicate effectively with various stakeholders will be key in ensuring that the applications meet the needs of the users and the business.

What you'll do

In this role, you will be responsible for working closely with the Supply Chain team to address their application needs. This includes troubleshooting application issues and providing support to end users to ensure smooth operations. You will also collaborate with engineers and product owners to enhance existing applications, ensuring they are user-friendly and effective in meeting business objectives. Your role will involve gathering feedback from users and translating that into actionable insights for application improvements.

You will have the opportunity to engage with various teams across the organization, fostering a culture of collaboration and continuous improvement. As you grow in this position, you will be encouraged to share your ideas and contribute to the overall success of the team. Your contributions will help shape the future of automotive retail at Carvana, making a direct impact on the customer experience.

What we offer

Carvana offers a dynamic work environment where you can grow your skills and make a meaningful impact. You will be part of a team that embraces change and celebrates creative problem-solving. The company is committed to providing a supportive atmosphere where you can thrive and develop your career. As an Associate Application Specialist, you will have the chance to learn from experienced professionals and take on challenges that will enhance your expertise in application support and operations.