Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience, demonstrating your ability to connect with customers and understand their needs. You are passionate about delivering happiness and making a positive impact in the car-buying process. Your strong communication skills enable you to engage effectively with customers and your team. You are adaptable and ready to work flexible hours, including weekends, to meet the needs of the business. You possess a valid driver's license and are at least 21 years of age, ensuring you can fulfill the role's requirements.

What you'll do

As a Customer Delivery Specialist at Carvana, you will be the face of the company, delivering happiness to customers right at their driveways. You will engage with customers during the delivery process, ensuring they have a seamless and enjoyable experience. Your role will also involve participating in local community events, helping to reintroduce joy into the car-buying journey. You will work closely with your team to maintain high standards of customer service and contribute to the overall success of Carvana. Your commitment to excellence will help drive customer satisfaction and loyalty.

What we offer

Carvana offers a competitive starting hourly rate of $22/hr, with opportunities for growth based on performance. You can expect to see increases in your pay at regular intervals, with the potential to earn up to $24/hr within your first year through our performance-based Careers Not Jobs program. We are dedicated to investing in our team members' success, providing a supportive environment where you can thrive and advance your career. Join us in transforming the car-buying experience and making a difference in the lives of our customers.