Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and a passion for delivering exceptional service. You understand the importance of creating a positive experience for customers and are excited about the opportunity to be part of a team that is reintroducing happiness into the car-buying process. You possess a valid driver's license and are at least 21 years of age, ensuring you can meet the requirements for this role. You are able to read, write, speak, and understand English, which is essential for effective communication with customers and team members.

What you'll do

As a Customer Service Vehicle Delivery Driver at Carvana, you will be responsible for delivering vehicles to customers' driveways, ensuring that each delivery is a positive experience. You will engage with customers in a friendly and professional manner, answering any questions they may have about their new vehicle. Your role will also involve participating in local community events to promote Carvana and its mission. You will work a shift from 11am to 9pm, with a rotating schedule that includes weekends. Your commitment to customer satisfaction will be key in helping Carvana maintain its reputation as a leading automotive retailer.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $20.25/hr within your first year. We believe in investing in our team members' success, providing various performance-based incentive programs to help you unlock your earning potential. Join us in creating a positive impact in the car-buying experience and enjoy the benefits of being part of a rapidly growing company.