Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to make their car-buying experience enjoyable. Your ability to communicate effectively and build rapport with customers is key to your success in this role. You are adaptable and willing to work flexible hours, including weekends, to meet customer needs. You understand the importance of teamwork and are eager to contribute to a positive work culture.

What you'll do

As a Customer Advocate, you will be the face of Carvana, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, providing information about our services, and assisting with any issues that may arise. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your performance will be recognized through our Careers Not Jobs program, which offers significant growth opportunities based on your contributions.

What we offer

Carvana offers a competitive starting hourly rate of $24/hr with the potential for growth based on performance. You can expect to see increases in your pay every few months as you progress in your role. We believe in investing in our team members' success, providing various performance-based incentive programs to unlock even greater earnings. Our culture emphasizes teamwork and personal growth, ensuring that as you grow, we grow together. Join us in transforming the car-buying experience and making a positive impact in the community.