Operations Manager • Lead

Who you are

You have a proven track record in operations management, particularly in a supervisory role within a manufacturing or inspection environment. Your leadership style emphasizes continuous improvement and high associate engagement, ensuring that your team meets quality, production, and cost objectives. You understand the importance of maintaining rigorous standards and are committed to delivering exceptional results. You thrive in a fast-paced environment and are adept at mentoring and holding your team accountable for their performance.

You possess strong communication skills, allowing you to effectively convey expectations and provide constructive feedback to your team. Your experience in lean manufacturing principles equips you with the tools to streamline processes and enhance operational efficiency. You are passionate about fostering a positive workplace culture where associates feel valued and motivated to contribute to the team's success.

What you'll do

As the Detail Manager at Carvana, you will oversee the daily operations of the Inspection Center, ensuring that all vehicles undergo a thorough reconditioning process. You will lead a team of at least five leads and up to 70 front-line associates, providing mentorship and accountability to drive performance. Your role will involve implementing continuous improvement initiatives to enhance quality and efficiency in the reconditioning process. You will be responsible for maintaining a culture of high engagement among associates, fostering teamwork and collaboration.

You will monitor production metrics and quality standards, making data-driven decisions to optimize operations. Your leadership will be crucial in achieving production goals while ensuring that every vehicle meets Carvana's rigorous mechanical and cosmetic standards. You will collaborate with other departments to ensure a seamless workflow and contribute to the overall mission of delivering a no-hassle, better car buying experience for customers.

What we offer

Carvana offers a dynamic work environment where you can make a significant impact on the quality of our vehicle reconditioning process. You will have the opportunity to lead a dedicated team and contribute to a culture of excellence. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in our mission to revolutionize the car buying experience and deliver only the highest quality vehicles to our customers.