Market Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, ideally with experience in logistics and customer service. You thrive in a team-oriented environment and are willing to roll up your sleeves to get the job done. Your ability to mentor and develop team members is a key strength, and you enjoy juggling multiple projects while maintaining a focus on customer satisfaction.

You understand the importance of community outreach and employee experience, and you are committed to fostering a diverse and inclusive workplace. Your personality shines through in your interactions, and you believe that unique perspectives contribute to a stronger team.

What you'll do

As the Market Operations Manager at Carvana, you will manage logistics and inventory quality, ensuring that our operations run smoothly and efficiently. You will oversee scheduling and registration paperwork, working closely with our Customer Advocates to enhance the customer experience. Your role will involve collaborating with various departments to streamline processes and improve overall service delivery.

You will take on additional responsibilities as needed, stepping in wherever necessary to support your team and the business. Your ability to manage multiple projects simultaneously will be crucial as you work to meet the demands of our fast-paced environment. You will also play a key role in community outreach initiatives, helping to strengthen our brand presence in the market.

What we offer

At Carvana, we offer a dynamic work environment where your contributions are valued. You will have the opportunity to work with a diverse team that is committed to customer satisfaction and operational excellence. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed within our organization.