Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, ideally with experience in logistics and customer service. You thrive in a team-oriented environment and are willing to roll up your sleeves to get the job done. Your ability to mentor and develop team members is a key strength, and you are comfortable juggling multiple projects simultaneously. You bring a unique perspective to the team, valuing diversity of opinions and fostering a collaborative atmosphere.

You understand the importance of customer satisfaction and are committed to creating a hassle-free experience for customers. Your organizational skills enable you to manage various responsibilities, from scheduling to community outreach, ensuring that all aspects of market operations run smoothly. You are proactive in identifying areas for improvement and implementing effective solutions.

What you'll do

As the Market Operations Manager at Carvana, you will oversee the daily operations of the market team, ensuring that logistics and inventory quality meet company standards. You will manage scheduling and registration paperwork, ensuring that all processes are efficient and customer-focused. Your role will involve collaborating with various departments to enhance the customer experience and streamline operations.

You will also be responsible for mentoring team members, helping them develop their skills and grow within the company. Your leadership will be crucial in fostering a positive work environment where team members feel valued and motivated. You will take on additional responsibilities as needed, adapting to the dynamic needs of the market.

What we offer

Carvana offers a unique work culture that prioritizes customer satisfaction and team collaboration. You will be part of a company that values diversity and encourages innovative thinking. We provide opportunities for professional growth and development, ensuring that you have the resources needed to succeed in your role. Join us in transforming the car buying experience and making a positive impact on our customers' lives.