Operations Manager • Senior

Who you are

You have a proven track record of leading teams in a high-volume environment, with experience managing over 50 associates. Your ability to maintain high-quality standards while driving production metrics is essential to your success in this role. You are skilled in identifying bottlenecks and conducting root cause analysis, enabling you to develop effective action plans that enhance site efficiency. Your leadership style embodies teamwork and communication, fostering a culture of growth and development among your team members.

You are adept at conducting performance reviews and reporting on production targets, challenges, and countermeasures. Your experience in executing Continuous Improvement projects demonstrates your commitment to operational excellence. You understand the importance of compliance with health, safety, and loss prevention guidelines, ensuring a safe working environment for all associates.

What you'll do

In this role, you will oversee multiple reconditioning lines within the Inspection & Reconditioning Center, planning production for a full working shift. You will fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite. Your responsibilities include quickly identifying bottlenecks that affect site throughput and efficiency, conducting root cause analysis, and developing action plans in collaboration with the site leadership team and associates.

You will conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures. Guiding daily site manager huddles will be part of your routine, establishing the day’s tone and priorities. You will aid in the execution of Continuous Improvement projects at your home site and, if applicable, throughout the region/network, implementing and training process changes.

Fostering growth and development in our Reconditioning Lead and Manager populations will be a key focus, as you support Development Plans and provide regular competency-based feedback. You will embody Carvana values through effective leadership, teamwork, and communication on the shop floor, upholding Carvana operating standards and processes.

What we offer

At Carvana, we offer a dynamic work environment where you can make a significant impact on our operations. You will have the opportunity to lead a dedicated team and drive continuous improvement initiatives that enhance our production capabilities. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.