About Cents
Streamlining laundry management for modern businesses
Key Highlights
- Raised $45 million in funding to date
- Headquartered in SoHo, New York City
- Remote-first with offices in NYC and San Francisco
- Offers unique features like remote machine control
Cents is a leading cloud-based business management system tailored for laundromats and dry cleaners, headquartered in SoHo, New York. The platform empowers laundry owners with tools to manage operations efficiently, offering features like remote machine control and revenue tracking. Cents has raised...
🎁 Benefits
Cents offers equity, unlimited PTO, and paid holidays. Employees enjoy comprehensive health benefits, a 401(k) plan, and stipends for remote work and ...
🌟 Culture
Cents fosters a remote-first culture with offices in NYC and San Francisco, focusing on innovation in the laundry industry. The company values efficie...
Overview
Cents is hiring a Self Serve Product Manager to lead the development of self-service laundry solutions. You'll work closely with engineering and various stakeholders to enhance product adoption and efficiency. This role requires experience in managing complex product environments.
Job Description
Who you are
You have a strong background in product management, ideally with experience in vertical SaaS or related industries. You thrive in technically complex environments and have a knack for navigating multiple stakeholder groups to drive product success. Your ability to connect hardware and software in real-world applications sets you apart, and you are passionate about creating impactful solutions for users.
You understand the laundry industry and its unique challenges, and you are excited about the opportunity to revolutionize it. You are data-driven and can leverage analytics to inform product decisions, ensuring that the solutions you develop meet the needs of operators and enhance their efficiency. You are a collaborative team player who enjoys working closely with engineering and design teams to bring innovative ideas to life.
What you'll do
In this role, you will take end-to-end ownership of the self-service laundry vertical within Cents. You will lead the product strategy, defining the roadmap and prioritizing features that drive device adoption and transaction volume. Your responsibilities will include conducting user research to understand pain points and opportunities, as well as collaborating with cross-functional teams to ensure successful product launches.
You will be responsible for setting key performance indicators and measuring the success of your initiatives, using data to iterate and improve the product continuously. You will also engage with customers to gather feedback and insights, ensuring that the solutions you develop are aligned with their needs and expectations. Your role will involve regular communication with stakeholders to keep them informed of progress and gather input on future developments.
What we offer
Cents offers a dynamic work environment where you can make a significant impact on the laundry industry. We provide competitive compensation and the flexibility to work remotely while adhering to EST hours. Join us in our mission to empower garment care businesses with innovative solutions that enhance their operations and customer experiences.
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