About Cision
Empowering PR and marketing professionals globally
Key Highlights
- Over 100,000 global PR and marketing professionals served
- Headquartered in New Eastside, Chicago, IL
- 2,000+ employees dedicated to communications intelligence
- Ranked as a leader in the $3 billion communications software market
Cision is a leading provider of PR and marketing software, serving over 100,000 professionals globally. Headquartered in New Eastside, Chicago, IL, Cision operates in the $3 billion communications intelligence market and employs over 2,000 people. With a focus on media and influencer targeting, Cisi...
🎁 Benefits
Cision offers a comprehensive benefits package including an Employee Assistance Programme (EAP), a learning portal for continuous education, a robust ...
🌟 Culture
Cision fosters a culture that embraces digital transformation in PR and marketing, emphasizing efficiency and adaptability. The company values innovat...
Overview
Cision is hiring a Chargé de Clientèle for their Customer Support department in Paris. You'll be part of a team focused on providing exceptional service and support to clients. This role is ideal for those looking to start their career in customer service.
Job Description
Who you are
You are a motivated individual eager to start your career in customer support. You thrive in collaborative environments and are passionate about helping others. Your communication skills are strong, allowing you to effectively engage with clients and understand their needs. You are adaptable and open to learning, ready to embrace the challenges that come with supporting a diverse clientele. You value innovation and are excited to contribute to a team that encourages curiosity and creativity.
What you'll do
As a Chargé de Clientèle at Cision, you will be responsible for providing exceptional support to our clients. You will assist in resolving inquiries and issues, ensuring that each client feels valued and heard. You will work closely with your team to develop solutions that enhance the customer experience. Your role will involve collaborating with various departments to ensure that client feedback is communicated effectively and that we continuously improve our services. You will also participate in training sessions to enhance your skills and knowledge about our products and services.
What we offer
Cision offers a dynamic work environment where your ideas are valued and your contributions matter. You will have the opportunity to grow within the company and develop your skills in customer support. We provide a supportive team atmosphere that fosters collaboration and innovation. Join us to make a meaningful impact in the world of communication and customer service.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Cision.
Similar Jobs You Might Like
Based on your interests and this role
Chargé de dossiers - CDD
Cision is hiring a Chargé de Dossiers for a temporary contract to support their team in Paris. This role involves contributing to communication strategies and requires a collaborative mindset.
Customer Support
WINAMAX is hiring a Chargé de Relation Clients to enhance customer satisfaction by addressing inquiries and managing accounts. This role is based in Paris and requires excellent communication skills in French.
Chargé de dossiers
Cision is hiring a Chargé de Dossiers to contribute significantly to their global team. You'll work in a collaborative environment focused on communication and innovation. This position is based in Paris with remote work options.
Customer Support
WINAMAX is hiring a Chargé de Relation Clients to enhance customer satisfaction in the online gaming industry. You'll be responsible for addressing player inquiries and optimizing their gaming experience. This role requires excellent communication skills in French.