Customer Support • Entry-Level

Who you are

You have a strong interest in poker and sports betting, which will help you connect with our players and understand their needs. You are fluent in French, with impeccable writing and speaking skills that allow you to communicate effectively with customers. You are proactive, responsive, and detail-oriented, ensuring that every interaction reflects the brand's commitment to quality service. You are comfortable using office tools and can adapt to various communication channels, including email and social media.

What you'll do

As a Chargé de Relation Clients, your primary responsibility will be to respond to customer inquiries and messages, providing information and assistance with account management and complaints. You will work across multiple channels to optimize the gaming experience for our players, ensuring they understand our poker and sports betting offerings. Your role is crucial in maintaining the brand's image, as customer satisfaction directly reflects the quality of service provided by Winamax. You will collaborate with your colleagues in the Customer Service team to ensure a seamless experience for our players.

What we offer

Join a multicultural and innovative company at the heart of the online gaming industry in Paris. We provide a motivating fixed and variable remuneration package, along with a supportive work environment that values teamwork and personal growth. Our recruitment process is designed to ensure a smooth candidate experience, typically lasting between 2 to 4 weeks. We encourage you to apply even if your experience doesn't match every requirement, as we value potential and enthusiasm.