Customer Support • Entry-Level

Who you are

You have a strong interest in poker and sports betting, which will help you connect with our players and understand their needs. You are fluent in French, with impeccable writing and speaking skills that allow you to communicate effectively with our customers. You are proactive, responsive, and detail-oriented, ensuring that every player feels valued and understood. You are comfortable using office tools and can navigate various communication channels with ease.

What you'll do

As a Chargé de Relation Clients at WINAMAX, you will be the first point of contact for our players, responding to their inquiries and messages across multiple channels including email and social media. Your main goal will be to enhance their gaming experience by providing clear information about our poker and sports betting offerings. You will handle account management operations and address any complaints, ensuring that our players receive the best possible service. You will also play a crucial role in maintaining the company's brand image, as your interactions will directly influence player satisfaction and loyalty.

What we offer

Join a dynamic team in the heart of Paris, where you will be part of a multicultural environment that values innovation and collaboration. We offer a competitive salary structure that includes both fixed and variable components, motivating you to excel in your role. Our recruitment process is designed to ensure a smooth candidate experience, typically lasting between 2 to 4 weeks. You will have the opportunity to grow within the company and contribute to shaping the future of online gaming in France and beyond.