About ClearBank
The UK's first new clearing bank in 250 years
Key Highlights
- Founded in 2015, first new clearing bank in 250 years
- $649.5 million raised to support expansion
- Cloud-native API platform for real-time payments
- Partners include Tide, Coinbase, and Dozens
ClearBank, founded in 2015, is the UK's first new clearing bank in 250 years, headquartered in London. With a focus on disrupting the banking market, ClearBank offers a cloud-native API platform that enables real-time payments for financial institutions, including partners like Tide and Coinbase. Th...
🎁 Benefits
Employees enjoy 27 days of annual leave plus bank holidays, private healthcare through Healix, and discounted dental cover. ClearBank offers a flexibl...
🌟 Culture
ClearBank promotes a remote-first culture, allowing employees to work from home or in offices in London and Bristol. The company values innovation and...
Overview
ClearBank is hiring a Client Support Analyst to facilitate day-to-day operations and ensure exceptional service for customers. You'll interact with cross-functional teams to support payment and customer-related activities. This role is ideal for those looking to start their career in client services.
Job Description
Who you are
You are someone who thrives in a client-facing role and is eager to support operational tasks that enhance customer experiences. You understand the importance of trust in banking and are committed to delivering exceptional service. Your ability to communicate effectively and work collaboratively with cross-functional teams will be key to your success in this position. You are adaptable and ready to take on challenges as they arise, ensuring that customer needs are met promptly and efficiently.
What you'll do
As a Client Support Analyst at ClearBank, you will be responsible for supporting the operational tasks that keep our payment and customer-related activities running smoothly. You will interact with various teams across the organization to facilitate daily operations and ensure that our customers receive the highest level of service. Your role will involve problem-solving and providing timely solutions to client inquiries, contributing to a positive customer experience. You will also have the opportunity to participate in multiple projects, allowing you to grow your skills and knowledge in the banking sector.
What we offer
At ClearBank, we provide a work environment that encourages autonomy and transparency. You will be part of a team that values trust and collaboration, where your contributions will directly impact our clients' experiences. We offer a hybrid working model, allowing you to balance your professional and personal life effectively. Join us and be part of a team that is redefining banking infrastructure for the better.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at ClearBank.
Similar Jobs You Might Like
Based on your interests and this role
Customer Support
Loadsmart is hiring a Customer Support Analyst to provide Level 1 support and assist customers across various channels. This role requires a proactive and data-driven individual who thrives in a global company.
Customer Support
Atticus is hiring a Client Support Specialist to assist clients in navigating their legal processes. You'll communicate with clients via text, email, and phone to provide clarity and support. This role is fully remote and requires strong interpersonal skills.