About Cloudflare
Empowering a secure and fast Internet for all
Key Highlights
- Public company (NYSE: NET) with a $4.4B valuation
- Over 3 million customers including Shopify & Discord
- Headquartered in San Francisco with a global presence
- $1B+ raised from investors like Franklin Templeton & Pelion Venture Partners
Cloudflare, Inc. is a leading web infrastructure and security company based in San Francisco, California. With over 3 million customers, including major brands like Shopify, Discord, and Udemy, Cloudflare offers a suite of services such as content delivery network (CDN), DDoS mitigation, and Interne...
🎁 Benefits
Cloudflare offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning and d...
🌟 Culture
Cloudflare fosters a culture of transparency and innovation, encouraging employees to take ownership of their projects. The company values diversity a...
Technical Account Manager • Senior
Cloudflare • Austin - Hybrid
Overview
Cloudflare is seeking a Principal Technical Engagement Manager to drive the successful adoption of their products by customers and partners. This role requires strong technical knowledge and the ability to equip clients with necessary resources.
Job Description
Who you are
You have a strong background in technical engagement and customer success, ideally with 5+ years of experience in a similar role. You possess excellent communication skills and can effectively convey complex technical concepts to diverse audiences. Your ability to build relationships with clients and partners is key to your success in this role. You are passionate about technology and have a deep understanding of Cloudflare's products and solutions. You thrive in a collaborative environment and enjoy working with cross-functional teams to drive customer satisfaction and product adoption. You are committed to continuous learning and development, and you embrace the opportunity to grow within the company.
What you'll do
As a Principal Technical Engagement Manager at Cloudflare, you will be responsible for ensuring that customers and partners successfully adopt and utilize the company's products. You will work closely with clients to understand their needs and provide them with the necessary technical knowledge and resources. You will lead training sessions and workshops to educate clients on best practices and product features. Additionally, you will collaborate with internal teams to gather feedback and improve product offerings based on customer insights. Your role will involve developing and maintaining strong relationships with key stakeholders to ensure ongoing success and satisfaction. You will also track and report on customer engagement metrics to measure the effectiveness of your initiatives.
What we offer
Cloudflare offers a dynamic work environment where you can make a significant impact on the company's mission to build a better Internet. You will have the opportunity to work with a diverse and inclusive team that values your contributions. The company provides competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that encourages curiosity and empathy, and you will have access to resources that support your learning journey. Join us at Cloudflare and help shape the future of the Internet.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Cloudflare.
Similar Jobs You Might Like
Based on your interests and this role
Technical Program Manager
Cloudflare is seeking a Senior Technical Program Manager to lead initiatives that enhance their global network. You'll collaborate with diverse teams to drive projects that improve Internet performance and security. This role requires strong program management skills and a commitment to building a better Internet.
People Operations Manager
Cloudflare is seeking a People Technology Operations Manager to lead the strategic evolution of their HR technology ecosystem. You'll own the roadmap for global system enhancements to support Cloudflare's growth. This role requires experience in HR technology management.
Technical Account Manager
Vercel is hiring a Senior Technical Engagement Manager to drive customer outcomes through technical and operational leadership in post-sales delivery. You'll collaborate with account teams to align customer goals and enhance service offerings.
Engagement Manager
Assured is hiring a Principal Engagement Manager to lead large-scale enterprise implementations and drive strategic value for clients. This role requires collaboration across Executive Leadership, Engineering, and Sales to ensure delivery excellence.
Technical Program Manager
Cloudflare is hiring a Senior Technical Program Manager to oversee compliance initiatives. You'll connect business needs with compliance controls to reduce risk. This role requires strong program management skills and experience in compliance.