Clutch

About Clutch

Transforming the used car buying experience in Canada

🏢 Tech👥 101-200 employees📅 Founded 2012📍 Downtown Yonge East, Toronto, ON💰 $137.5m2.9
B2CMarketplaceCarsElectric VehiclesConsumer GoodseCommerce

Key Highlights

  • Headquartered in Downtown Yonge East, Toronto, ON
  • $137.5 million raised in Series D funding
  • Offers certified vehicles with home delivery and full Carfax reports
  • Competes closely with Canada Drives in the Canadian market

Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...

🎁 Benefits

Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...

🌟 Culture

Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...

Clutch

Customer Operations Entry-Level

ClutchHalifax

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Overview

Clutch is hiring a Fleet Delivery Specialist to provide exceptional customer experiences during vehicle deliveries. You'll be the first point of contact for customers, ensuring a seamless car-buying experience. This role is ideal for driven individuals looking to make a positive impact.

Job Description

Who you are

You are a motivated individual who thrives in customer-facing roles and enjoys making a difference in people's lives. You have a passion for delivering exceptional service and understand the importance of creating a positive first impression. Your curiosity and drive to learn will help you excel in this position as you engage with customers during their vehicle delivery experience.

You are adaptable and can think on your feet, ensuring that each customer interaction is unique and memorable. You are comfortable working in a fast-paced environment and are eager to contribute to a team that values innovation and excellence. Your strong communication skills will enable you to connect with customers and provide them with the information they need to feel confident in their purchase.

What you'll do

As a Fleet Delivery Specialist, you will be the face of Clutch, welcoming customers as they pick up or sell their vehicles. Your primary responsibility will be to ensure that each customer has a seamless and enjoyable experience during the delivery process. You will engage with customers, answer their questions, and provide them with the necessary information about their new vehicle. Your role will involve coordinating with various teams to ensure that deliveries are executed smoothly and efficiently.

You will also have the opportunity to go above and beyond to create memorable experiences for customers, making their car-buying journey as hassle-free as possible. Your commitment to customer satisfaction will play a crucial role in Clutch's mission to reinvent the way people buy, sell, and own cars. You will be part of a growing team that values hard work and dedication, and you will have the chance to contribute to the company's success as it continues to expand across Canada.

What we offer

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. You will be part of a dynamic team that is passionate about transforming the car-buying experience. As a full-time employee, you will enjoy comprehensive benefits coverage starting from day one, reflecting Clutch's commitment to its employees. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.

Interested in this role?

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