About Clutch
Transforming the used car buying experience in Canada
Key Highlights
- Headquartered in Downtown Yonge East, Toronto, ON
- $137.5 million raised in Series D funding
- Offers certified vehicles with home delivery and full Carfax reports
- Competes closely with Canada Drives in the Canadian market
Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...
🎁 Benefits
Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...
🌟 Culture
Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...
Customer Operations • Entry-Level
Clutch • Mississauga - On-Site
Overview
Clutch is hiring a Customer Experience & Vehicle Intake Coordinator to enhance the car-buying experience for customers. You'll be the first point of contact for customers picking up or selling their vehicles in Mississauga. This role is ideal for individuals who are curious and driven.
Job Description
Who you are
You are a motivated individual who thrives in customer-facing roles and enjoys creating unique experiences for others. You understand the importance of first impressions and are eager to represent Clutch as the face of the company. Your strong communication skills enable you to engage effectively with customers, ensuring they feel valued and understood. You are adaptable and can handle the dynamic nature of the automotive industry, always ready to go above and beyond to meet customer needs. You are detail-oriented and take pride in delivering exceptional service, contributing to a seamless car-buying experience.
What you'll do
As a Customer Experience & Vehicle Intake Coordinator, you will be responsible for welcoming customers as they arrive to pick up or sell their vehicles. You will guide them through the process, ensuring they have all the information they need for a smooth transaction. Your role will involve answering questions, addressing concerns, and providing support to enhance customer satisfaction. You will also collaborate with other team members to streamline operations and improve the overall customer experience. Your contributions will help Clutch maintain its reputation as a leader in the online used car retail space.
What we offer
Clutch offers a supportive work environment where you can grow your skills and advance your career. You will be part of a team that values innovation and excellence, with opportunities to contribute to the company's mission of transforming the car-buying experience. We provide competitive compensation and benefits, including health coverage starting from day one for permanent full-time employees. Join us in our mission to reinvent the way people buy, sell, and own cars.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Clutch.
Similar Jobs You Might Like
Based on your interests and this role
Customer Operations
Clutch is hiring a Vehicle Capture Representative to oversee inventory capture and ensure accurate records. This role requires strong organizational skills and attention to detail.
Quality Control Associate
Clutch is seeking a Vehicle Quality Control Associate to ensure that every vehicle meets high standards for cosmetic and functional quality. You'll perform detailed inspections and work closely with production and quality assurance teams. This entry-level position is based in Mississauga.
Vehicle Inventory Associate
Clutch is hiring a Vehicle Inventory Associate to ensure accurate vehicle data entry into their inventory system. This role is essential for maintaining quality and sales standards in their operations.
Customer Operations
Clutch is hiring a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll be the first point of contact for customers picking up or selling their vehicles. This role is ideal for individuals who are curious and driven.