Customer Operations • Entry-Level

Who you are

You are a curious and hard-working individual who thrives in a customer-facing role. You understand the importance of delivering exceptional service and are eager to go above and beyond to ensure every customer has a unique experience. Your ability to communicate effectively and build rapport with customers sets you apart. You are adaptable and can handle the dynamic nature of the transportation industry, ensuring that each interaction is positive and memorable.

What you'll do

As a Customer Service Delivery Advocate, you will be the face of Clutch, welcoming customers as they pick up or sell their vehicles. Your primary responsibility will be to deliver a seamless and hassle-free experience, ensuring that customers feel valued and supported throughout the process. You will engage with customers to understand their needs and provide tailored solutions, making their car-buying journey enjoyable. You will also collaborate with other team members to continuously improve service delivery and contribute to the overall success of the company.

What we offer

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. We provide comprehensive benefits coverage starting from day one for permanent full-time employees. You will be part of a rapidly growing team that values innovation and excellence, with opportunities for personal and professional growth. Join us in reinventing the way people buy, sell, and own cars.