About Cohere
AI solutions built for enterprise trust and security
Key Highlights
- Headquartered in Grange Park, Toronto, ON
- $1.5 billion in funding from top investors
- Clients include Royal Bank of Canada, Fujitsu, and Oracle
- Focus on AI solutions for regulated industries
Cohere, headquartered in Grange Park, Toronto, ON, specializes in enterprise-grade AI solutions tailored for regulated industries such as banking and telecom. With $1.5 billion in funding, Cohere has secured contracts with major clients including Royal Bank of Canada, Fujitsu, and Oracle, providing ...
🎁 Benefits
Cohere offers comprehensive benefits including 100% coverage for health, dental, and vision insurance premiums, a $2,000 annual education benefit, six...
🌟 Culture
Cohere's culture emphasizes security and trust in AI adoption, focusing on enterprise needs rather than consumer trends. The company prioritizes a sup...
Skills & Technologies
Overview
Cohere is hiring an IT Operations Specialist to provide IT support for their London office. You'll troubleshoot hardware and software issues and assist with onboarding and offboarding employees. This role requires familiarity with tools like Google Workspace and Slack.
Job Description
Who you are
You are an IT Operations Specialist with a strong foundation in providing technical support and troubleshooting hardware and software issues. You have experience working with tools such as Google Workspace, Slack, and Notion, and you are comfortable assisting employees with their IT needs. You understand the importance of effective communication and collaboration, especially in a diverse team environment. You are proactive in identifying and resolving issues, ensuring that all employees have the tools they need to succeed. You are detail-oriented and organized, capable of managing multiple tasks efficiently while maintaining a high level of service.
What you'll do
In this role, you will be the primary support point of contact for the UK Cohere office, providing first response for all IT support requests from employees globally during your shift. You will identify, troubleshoot, and resolve hardware and software problems, ensuring that employees can work effectively. You will also provide training on our tools and systems, helping employees to maximize their use of technology. Working closely with the People Ops team, you will assist with onboarding and offboarding employees, ensuring a seamless transition. Additionally, you will oversee in-office networking and AV requirements, continually working to improve and optimize our current setup. Your role will be crucial in maintaining a productive work environment and supporting the overall mission of Cohere.
What we offer
Cohere offers a supportive work environment where you can grow your skills and contribute to meaningful projects. We provide a range of benefits, including a budget for mental health support, generous parental leave, and personal enrichment benefits. You will enjoy a flexible work arrangement with opportunities to work in our London office or remotely. We believe in work-life balance, offering six weeks of vacation to recharge and pursue personal interests. Join us in shaping the future of AI and making a positive impact on the world.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Cohere.
Similar Jobs You Might Like
Based on your interests and this role
It Support
Pigment is seeking an IT Ops Specialist to support users both remotely and on-site. You'll work in a cloud-first environment, ensuring operational reliability and data protection. This role requires strong technical skills and a commitment to continuous improvement.
It Operations Manager
Multiverse is hiring an IT Operations Manager to oversee the operational running of IT across the organization. You'll ensure excellent service delivery for 1,000 employees and manage a small team. This role requires hands-on management experience in IT operations.
It Support
Cloudflare is hiring an IT Operations Specialist I to support the Global AskIT Service Desk team. You'll ensure a seamless technology experience for employees worldwide. This entry-level position is based in Bengaluru.
It Support
Cloudflare is hiring an IT Operations Specialist I to support the Global AskIT Service Desk team. You'll ensure a seamless technology experience for employees worldwide. This entry-level position is based in Bengaluru.
