Coinbase

About Coinbase

The leading platform for cryptocurrency trading

🏢 Tech, Finance👥 1001+ employees📅 Founded 2012📍 London, Greater London, United Kingdom💰 $633.6m3.7
FintechB2CB2BCryptocurrencySaaS

Key Highlights

  • 108 million verified users globally
  • Headquartered in London, UK
  • $633.6 million raised in funding
  • Custodian for majority of Bitcoin and Ethereum ETFs

Coinbase is the world’s leading exchange for digital currencies, serving over 108 million verified users globally. Headquartered in London, Coinbase has raised $633.6 million in funding and is a key player in the fintech industry, focusing on both B2C and B2B services. The company has evolved to cat...

🎁 Benefits

Coinbase offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lea...

🌟 Culture

Coinbase fosters a culture of accessibility and innovation in the cryptocurrency space. The company is committed to evolving with the market and activ...

Coinbase

Customer Success Mid-Level

CoinbaseIreland - Remote

Posted 3d ago🏠 RemoteMid-LevelCustomer Success📍 Ireland💰 €60,800 - €60,800 / yearly
Apply Now →

Overview

Coinbase is hiring a Specialist for Prime Client Services to support their institutional suite of products. You'll work with a high-performing team to enhance client relationships and contribute to the mission of increasing economic freedom. This role requires a strong commitment to the company's mission and the ability to thrive in a dynamic environment.

Job Description

Who you are

You are someone who thrives in high-pressure environments and is eager to contribute to a mission-driven organization. You believe in the transformative power of crypto and blockchain technology and are passionate about updating the financial system. You actively seek feedback and are committed to personal and professional growth, always looking for ways to improve and leave your mark on the world.

You understand the importance of collaboration and connection, as you will be part of a high-performing team of client servicing professionals. You are ready to engage with colleagues who excel in their disciplines and expect the same from you. Your ability to navigate complex challenges and provide exceptional service will be critical to the success of Coinbase's mission.

What you'll do

As an Institutional Prime Client Services Specialist, you will serve as a subject matter expert for Coinbase’s institutional suite of products, including Prime and Custody. You will be responsible for building and maintaining strong relationships with institutional clients, ensuring they receive the highest level of service and support. Your role will involve understanding client needs, providing tailored solutions, and addressing any issues that arise.

You will collaborate closely with various teams within Coinbase to enhance the client experience and drive product adoption. Your insights and feedback will be invaluable in shaping the future of Coinbase's offerings. You will also participate in team and company-wide offsites, fostering collaboration and alignment with your colleagues.

What we offer

Coinbase offers a unique opportunity to be part of a mission-driven organization that is at the forefront of the financial technology revolution. You will work in a dynamic and intense culture that values excellence and collaboration. The company supports your professional development and encourages you to take on challenges that push you beyond your limits. While many roles are remote-first, you will have opportunities for in-person participation throughout the year, ensuring you stay connected with your team and the broader Coinbase community.

Interested in this role?

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