Site Reliability Engineer • Staff

Who you are

You have extensive experience in site reliability engineering, particularly in incident management and reliability within multi-cloud environments. Your background includes hands-on technical work and strategic program ownership, allowing you to drive proactive reliability improvements that prevent incidents before they occur. You thrive in collaborative settings, coaching teams through post-mortems and evolving incident response practices.

You possess deep systems thinking skills, enabling you to analyze systemic failure patterns and design reliability improvements effectively. Your expertise spans across cloud platforms such as AWS, GCP, and Azure, and you are adept at building automation and improving tooling to enhance operational efficiency. You are a strong communicator, capable of teaching and coordinating with teams to ensure sustainable operations.

What you'll do

In this role, you will spend approximately 75% of your time on engineering tasks, focusing on building automation and improving tooling for incident management. You will analyze failure patterns and design reliability improvements that enhance the overall performance of Confluent Cloud, which processes millions of events per second. The remaining 25% of your time will be dedicated to teaching and coordination, where you will coach teams through post-mortems and train incident commanders to ensure effective incident response practices.

You will be part of a global team that provides follow-the-sun coverage, ensuring clean handoffs and sustainable working hours for all team members. Your contributions will directly impact the reliability and performance of the data streaming platform, allowing companies to react faster and build smarter solutions. You will collaborate with cross-functional teams to foster a culture of continuous improvement and innovation in incident management.

What we offer

Confluent offers a dynamic work environment where you can lead, grow, and challenge what’s possible in the field of data streaming. You will have the opportunity to work with cutting-edge technologies and be part of a team that values diverse perspectives and collaboration. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.