Site Reliability Engineer • Senior

Who you are

You have solid programming experience, particularly with Python (Django and AsyncIO) and/or Java (Spring Boot), which allows you to contribute effectively to service codebases and enhance production reliability. Your experience in maintaining an observability tools suite, specifically LGTM - Loki, Grafana, Tempo, and Mimir, equips you to manage and evolve the observability stack effectively.

You possess strong experience with AWS and Kubernetes, enabling you to maintain production applications and participate in on-call rotations. Your proficiency in working with relational databases, particularly PostgreSQL, and messaging systems like RabbitMQ, NATS, or Kafka, ensures that you can handle the complexities of production environments.

As an experienced on-call SRE engineer, you understand the importance of incident management processes and tools, and you are committed to driving efforts in observability and capacity planning. You enjoy collaborating with product engineers to foster SRE principles within the R&D organization and are eager to mentor both the SRE team and product engineers.

What you'll do

In this role, you will own and influence the incident management process from end to end, ensuring that incidents are managed efficiently and effectively. You will maintain and evolve the on-prem observability stack, keeping production applications running smoothly by participating in the on-call rotation and developing automations and tools to support platform reliability.

You will contribute to production services with a focus on performance and resiliency, collaborating closely with product engineers to implement SRE principles throughout the organization. Your role will involve mentoring junior engineers and fostering a culture of reliability and excellence within the team.

What we offer

PandaDoc offers a dynamic work environment where you can make a significant impact on the reliability of our services. You will have the opportunity to work with cutting-edge technologies and be part of a team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.