Solutions Engineer • Senior

Who you are

You have extensive experience as a Solution Architect, ideally with a focus on digital experiences and customer engagement. Your background includes working closely with technologists, developers, and product teams to deliver impactful solutions. You possess strong communication skills, allowing you to effectively convey complex technical concepts to diverse audiences. You are adept at identifying customer needs and translating them into actionable strategies that drive project success. Your ability to facilitate workshops and training sessions demonstrates your commitment to empowering teams and fostering collaboration. You stay current with industry trends and best practices, ensuring that your recommendations are informed and relevant.

Desirable

Experience with Contentful or similar content management systems is a plus. Familiarity with agile methodologies and project management tools will enhance your effectiveness in this role. A background in software development or engineering can provide valuable context for your architectural decisions. You are comfortable with occasional travel to engage with clients on-site, enhancing your understanding of their unique challenges and opportunities.

What you'll do

As a Senior Solution Architect at Contentful, you will partner with international customers and digital agencies to guide them in leveraging our platform for their digital projects. You will conduct customer discovery sessions to identify their specific needs and propose comprehensive solution designs that address complex business challenges. Your role will involve creating and delivering technical enablement sessions on product features, ensuring that customers are well-equipped to implement our solutions effectively. You will also provide consultative advice on implementation use cases, helping clients maximize the value of their investment in Contentful.

In addition to direct customer engagement, you will play a crucial role in shaping the future of Contentful by bringing back insights from your interactions with clients. Your first-hand knowledge of how organizations utilize our platform will inform product management and engineering teams, influencing product direction and feature development. You will create prototypes and code examples to facilitate customer onboarding and support ongoing projects, ensuring a smooth transition from concept to execution.

What we offer

At Contentful, we value innovation and collaboration. You will be part of a dynamic team that is dedicated to transforming the way brands create and manage digital experiences. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Our culture encourages continuous learning and knowledge sharing, allowing you to expand your skill set and advance your career. Join us in making a meaningful impact on the digital landscape and helping our clients succeed in their endeavors.