Solutions Engineer • Senior

Who you are

You have a strong background in customer experience and a passion for data-driven decision-making — you understand how to leverage analytics to improve digital journeys and drive business value. Your strategic storytelling skills allow you to clearly articulate complex concepts to diverse audiences, ensuring that prospective customers grasp the full potential of our solutions. You thrive in collaborative environments, working closely with sales teams to align customer challenges with our offerings. Your ability to build trust and rapport with clients makes you a valuable advisor throughout the sales cycle.

You are adept at translating technical possibilities into business value — you can bridge the gap between what our platform can do and how it can solve real-world problems for our clients. Your experience in the experience analytics space equips you with insights into industry trends and customer needs, allowing you to tailor your approach effectively. You are committed to creating an inclusive workplace where everyone can learn and succeed, and you actively contribute to a culture of collaboration and innovation.

Desirable

Experience in a similar role within the tech or analytics industry would be beneficial, as would familiarity with digital marketing strategies and tools. A background in sales or customer success can enhance your ability to connect with clients and drive engagement. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on delivering exceptional customer experiences.

What you'll do

As a Senior Solutions Consultant at Contentsquare, you will play a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. You will engage with clients from the initial discovery phase through to product demonstrations, ensuring they see the value our solutions can bring to their digital strategies. Your role will involve conducting needs assessments, identifying customer challenges, and aligning them with our platform's capabilities to drive measurable outcomes.

You will collaborate closely with sales teams to develop tailored presentations and demonstrations that resonate with potential clients. Your ability to articulate complex analytics in a clear and compelling manner will help build confidence in our solutions. You will also gather feedback from clients to inform product development and enhancements, ensuring our offerings continue to meet market demands.

In addition to client-facing responsibilities, you will contribute to internal knowledge sharing and training initiatives, helping to elevate the skills of your colleagues. You will stay informed about industry trends and competitor offerings, using this knowledge to refine your approach and maintain a competitive edge. Your insights will be invaluable in shaping our sales strategies and enhancing our overall customer engagement efforts.

What we offer

At Contentsquare, we are committed to fostering an inclusive workplace where everyone can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values collaboration and innovation, working together to drive impact for our clients. Our culture encourages continuous learning, and we support our employees in pursuing their career goals. Join us in making the complex simpler for our customers and each other, and be part of a company that is shaping the future of digital experience analytics.