Operations Manager • Senior

Who you are

You have over 5 years of experience in logistics and transportation management, demonstrating a strong understanding of the complexities involved in arranging and optimizing linehaul truck operations. Your background includes managing vendor relationships and analyzing service performance to drive improvements. You have experience in a managerial role, leading teams and collaborating effectively across various departments to achieve operational excellence.

You possess excellent communication skills, allowing you to coordinate with relevant teams such as fulfillment centers, hubs, and vendors seamlessly. Your analytical mindset enables you to assess transportation service status and implement initiatives that enhance overall truck transportation processes. You are proactive in establishing improvements and fostering a culture of continuous enhancement within your team.

Desirable

Experience in a fast-paced logistics environment is a plus, as is familiarity with technology systems used for transportation management. You are adaptable and thrive in dynamic settings, always looking for ways to innovate and streamline operations.

What you'll do

As a Senior Line Haul Specialist at Coupang, you will play a pivotal role in arranging linehaul trucks and ensuring efficient operations. You will utilize the company's systems to coordinate with various teams, including fulfillment centers and vendors, to optimize transportation processes. Your responsibilities will include analyzing service performance metrics and collaborating with cross-functional teams to identify areas for improvement.

You will manage vendor and route-level operations, ensuring that all activities align with the company's service standards. Establishing initiatives for overall truck transportation will be a key focus, as you work to enhance operational processes and improve communication across teams. Your role will require you to drive process improvements and implement best practices that contribute to Coupang's growth in Taiwan.

What we offer

Coupang offers a unique opportunity to be part of a rapidly expanding company in Taiwan, where you can make a significant impact on the logistics and transportation landscape. You will work in an environment that values innovation and collaboration, with a focus on delivering exceptional service to customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse talents to contribute to our mission.