Operations Support Coordinator • Entry-Level

Who you are

You have basic PC skills, including proficiency in Excel and Google Sheets, and can manage attendance data effectively. Your attention to detail ensures that internal documents and reports are accurate and well-prepared. You possess strong communication skills, allowing you to collaborate smoothly with team members and other departments. Your native-level Japanese proficiency enables you to check and refine Japanese expressions in business documents and social media posts. You understand the importance of information security and confidentiality in your role, ensuring compliance with company policies. You find satisfaction in supporting team operations and contributing to overall productivity.

What you'll do

In this role, you will support the operations team of the food delivery service by managing attendance data and assisting with shift adjustments. You will create internal documents and reports using tools like Excel and Google Docs, ensuring that all materials are clear and professional. Additionally, you will check the language of social media posts and internal communications for grammatical accuracy and appropriate tone. You will also be responsible for updating standard operating procedures (SOPs) and managing documentation related to team operations. Your role will involve various ad-hoc administrative and support tasks to enhance team efficiency and productivity.

What we offer

Coupang offers a dynamic work environment where you can grow your skills in operations support. You will be part of a team that values collaboration and communication, contributing to the success of the food delivery service. As a contract employee, you will have the opportunity to gain valuable experience in a leading technology company in Japan. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.