Program Manager • Senior

Who you are

You have a proven track record in program management, particularly in inventory management and demand forecasting. With at least 5 years of experience, you understand the complexities of managing stock levels and optimizing supply chains to meet customer demands. You are adept at collaborating with cross-functional teams, including business managers, supply chain experts, and finance professionals, to drive strategic initiatives that enhance operational efficiency.

Your analytical skills are top-notch, allowing you to define and own long-term visions for demand planning across multiple categories. You are innovative in your approach, always looking for ways to improve predictive models and enhance the accuracy of demand forecasts. You thrive in fast-paced environments and are motivated by the challenge of solving complex problems that impact customer satisfaction and business growth.

You possess excellent communication skills, enabling you to articulate strategies and insights effectively to stakeholders at all levels. Your leadership style fosters collaboration and encourages team members to contribute their ideas and expertise. You are passionate about creating a world-class e-commerce shopping experience and are committed to making a meaningful impact in the lives of customers and vendors.

Desirable

Experience in e-commerce or retail environments is a plus, as is familiarity with data analytics tools that support demand forecasting and inventory management. A background in supply chain management or operations strategy would also be beneficial, as it complements the responsibilities of this role.

What you'll do

In this role, you will lead the Instock team, focusing on managing inventory to build and maintain a diverse selection of products while controlling costs associated with overstock. You will drive strategic demand forecasting initiatives, ensuring that the company can meet customer needs efficiently and effectively. Your responsibilities will include defining the long-term vision for demand planning and collaborating with various teams to implement innovative solutions.

You will work closely with business and vendor managers to align inventory levels with market demand, ensuring that Coupang can deliver on its promise of fast and reliable service. Your role will involve analyzing data to identify trends and opportunities for improvement, allowing you to make informed decisions that enhance operational performance.

As a senior leader, you will mentor and guide your team, fostering a culture of continuous improvement and collaboration. You will be responsible for setting performance metrics and ensuring that the team meets its goals while maintaining a focus on customer satisfaction.

What we offer

Coupang offers a dynamic work environment where you can make a significant impact on the company's growth in Taiwan. You will have the opportunity to work with talented professionals who are passionate about redefining the shopping experience. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to create a world where customers wonder how they ever lived without Coupang.