Account Manager • Mid-Level

Who you are

You have a proven track record in enterprise sales, ideally with 5+ years of experience in managing client relationships and driving growth. Your ability to build rapport with executive stakeholders sets you apart, as you understand the importance of strategic partnerships in achieving business objectives. You thrive in a customer-first environment, always looking for ways to enhance client satisfaction and drive value. Your analytical mindset allows you to leverage data to inform your strategies and decisions, ensuring that you are always aligned with the needs of your clients.

You are a strong communicator, capable of articulating complex ideas clearly and persuasively to diverse audiences. Your collaborative spirit enables you to work effectively with cross-functional teams, including marketing, product, and customer success, to deliver exceptional results. You are comfortable navigating ambiguity and can adapt quickly to changing circumstances, making you a resilient and resourceful team member.

What you'll do

As an Account Lead - Enterprise at Coursera, you will own the full customer lifecycle, from acquiring new enterprise logos to expanding and renewing existing accounts. You will develop and execute territory and account plans that align with Coursera's strategic goals, ensuring that you are consistently meeting or exceeding sales targets. Your role will involve running a transparent and repeatable sales process, allowing you to track progress and identify areas for improvement.

You will serve as a strategic advisor to executive stakeholders, helping them understand how Coursera's offerings can meet their organizational needs. This will involve conducting regular business reviews, providing insights based on analytics, and recommending solutions that drive engagement and learning outcomes. You will collaborate closely with internal teams to ensure that client feedback is incorporated into product development and marketing strategies.

What we offer

At Coursera, we offer a flexible work environment that allows you to choose how and where you work best. You will be part of a globally distributed team that values innovation and creativity, and you will have the opportunity to make a significant impact on the future of education. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to make world-class learning accessible to everyone, everywhere.