Ai Engineer • Mid-Level

Who you are

You have a strong background in AI technologies, particularly in developing and deploying AI agents that address real-world challenges. Your experience includes working with Large Language Models and AI Agent systems, ensuring that the solutions you create are effective, secure, and reliable. You thrive in collaborative environments, working closely with customers and cross-functional teams to deliver high-impact AI deployments.

You are adept at integrating AI solutions with external systems, understanding the nuances of customer needs, and translating them into actionable AI strategies. Your technical skills are complemented by your ability to communicate complex concepts clearly to both technical and non-technical stakeholders. You are passionate about leveraging AI to enhance customer interactions and improve operational efficiency.

What you'll do

In this role, you will be at the forefront of deploying AI agents that revolutionize customer interactions in contact centers. You will collaborate with software and machine learning engineers to ensure seamless integration of AI agents into existing systems. Your responsibilities will include developing intelligent AI agents that can automate conversations and streamline inefficient processes, ultimately empowering team members to work smarter and faster.

You will engage directly with customers to understand their unique challenges and tailor AI solutions that meet their needs. Continuous improvement of the core AI platform will be a key focus, as you will contribute insights and enhancements based on real-world deployments. Your work will directly impact the effectiveness of customer conversations, turning them into a competitive advantage for Cresta's clients.

What we offer

Cresta provides a dynamic work environment where innovation is at the core of our mission. You will have the opportunity to work alongside industry leaders and contribute to groundbreaking AI technologies. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to transform the future of work with AI.